Important information
Find information that may be important to you
Codes of practice
- We comply with a range of codes of practices including:
- Banking Code of Practice
- Code of Operation for the Department of Human Services and the Department of Veterans' Affairs
- Family Law Guidelines
- ePayments Code
Disclosure documents
- Access all Zenus Bank disclosure documents, including:
- Terms and conditions for products and services
- Product disclosure statements
- Privacy disclosure statement
- Electronic communication consent
- Financial services guide, and more.
Financial Claims Scheme (FCS)
- A government scheme that provides protection and quick access to deposits in banks, building societies and credit unions in the unlikely event that one of these financial institutions fails.
Privacy
- Learn how we manage personal and credit related information through our:
- Zenus Bank Privacy Policy
- Credit Reporting Policy
- Credit Reporting Statement of Notifiable Matters
- Consumer Data Right
Target Market Determinations (TMD)
- Target Market Determinations for financial products distributed by Zenus Bank are to ensure that the right products end up in the hands of the right customer. We do this by focusing on our customers in the design and distribution of our financial products.
Website terms of use
- The terms of use for the Zenus Bank website sets the rules for using our website with our rights in, and restrictions on your use of, the site, product and services information, third party content and jurisdiction.